Saturday, December 12, 2009

Final Stage

For example of Spa business,

First priority step, we need to set our goal and objectives
- For spa business the goal is to stand on the top line of this business and to provide the best solution for any skin problem.

Second, we need to know the consumer needs
- because market demand change everytimes and in this kind of business the new technology can solve the skin problem faster and safer and also, the promotion to attract the customers.

Third, we need to set the training section and program for our staff.
- to keep customer satifaction in our service and to provide the standardization of our spa.

Forth, the marketing communication and promotion are important also.
- we need to join some of hospitality exhibitions and co-promotion with other business such as credit card or hotel with monthly promotion.

Fifth,the evaluating also important.
- We need to evaluated from the return customer to see how well our staff work and how the services.

Finally we need to analyzing which plan we need to improve and which plan we need to terminate by evaluating the return on investment and from the customer feedback.

Stage 3

For example of Spa business,

First priority step, we need to set our goal and objectives
- For spa business the goal is to stand on the top line of this business and to provide the best solution for any skin problem.

Second, we need to know the consumer needs
- because market demand change everytimes and in this kind of business the new technology can solve the skin problem more faster and safer and also, the promotion to attract the customers.

Stage 3 (continued)

Third, we need to set the training section and program for our staff.
- to keep customer satifaction in our service and to provide the standardization of our spa.

Forth, the marketing communication and promotion are important also.
- we need to join some of hospitality exhibitions and co-promotion with other business such as credit card or hotel with monthly promotion.

Plz, strat the stage three

I think we got a lot of information of planing so now we should start the stage three, which plan do you like guy. Try to post the variable options that can make our plan better than the article that we posted.

Amadeus Hotel Store Launches In UK

Amadeus Hotel Store Launches In UK

Amadeus announces the availability of Amadeus Hotel Store, a gateway to consolidated hotel content. Transhotel, a global hotels consolidator with 15 years experience, is Amadeus’ launch partner for this solution.
Displayed as a new tab in Amadeus Selling Platform, the company’s point of sale for travel agencies, Amadeus Hotel Store seamlessly integrates 50,000 hotel consolidator properties in the booking process, and is available for travel agencies without any charge. By sharing the PNR (Personal Name Record) and back office functionalities, travel agents now can book the hotel consolidator content on the Amadeus Selling Platform as easy as any other content available in the Amadeus system.


One of the key benefits is that Transhotel allows users to make hotel reservations with up-front payment of commissions on commissionable rates, and set margins up-front on net rates, improving the travel agency’s profitability and cash flow. This is a significant new development as clawing back commission has traditionally been a very time-consuming, burdensome process, and this gives travel agents greater flexibility. Transhotel’s portfolio, comprised of more than 50,000 properties worldwide, is the first consolidator content available through this solution.

“This is a really exciting new development, as it will mean that we will be able to offer significantly more properties to complement the other properties we have available through Amadeus Hotel already,” commented Guillaume Thevenot, Business Development Manager, Amadeus. “Transhotel’s well-balanced portfolio of independent properties and hotels in all price ranges - from urban hotels, to spas to mountain retreats - improves Amadeus users’ options.”

Unlike North America, about two thirds of the hotels in Europe are independent properties and Amadeus has made significant progress in integrating this crucial content. 30% of the 80,000 properties available in Amadeus Hotel are independent and budget hotels. By adding a sizeable volume of additional hotels, the new solution complements Amadeus Hotels with significant extra choice for travel agencies to offer their customers.

“We are thrilled with the launch of the Amadeus Hotel Store, making our unparalleled hotel offer available to an even greater number of travel agents,” commented Amadeo Franquet, Chief Commercial Officer of Grupo Transhotel. “The joint effort of two major players in the travel industry such as Amadeus and Transhotel will result in increased revenue for travel agents and improved service for their final customers.”

Reference :
http://www.hotelsmag.com/article/CA6699293.html?industryid=47564

Wednesday, December 2, 2009

What do u think?

This is an article about Hotel Internet Marketing Strategies.
What you guys think about it?

http://www.hotelsmag.com/article/CA6709433.html?industryid=47564

Monday, November 9, 2009

Saturday, November 7, 2009

Stage One Again ! !

This is the link the I found http://www.hotel-online.com/Trends/HotelInformationSystems/.
Hope you can get the idea for our group. TC, Sriwarn

Saturday, October 24, 2009

Introduce Myself

Hi! everyone, I'm Sriwarn Piboonkeaw, one member in your group. Just want to say Hi.

TC , Sriwarn

Stage One

This is the stage one of assignment 2a.
We need to post the link of strategic management plan that we choose.