Final Stage

For example of Spa business,

First priority step, we need to set our goal and objectives
- For spa business the goal is to stand on the top line of this business and to provide the best solution for any skin problem.

Second, we need to know the consumer needs
- because market demand change everytimes and in this kind of business the new technology can solve the skin problem faster and safer and also, the promotion to attract the customers.

Third, we need to set the training section and program for our staff.
- to keep customer satifaction in our service and to provide the standardization of our spa.

Forth, the marketing communication and promotion are important also.
- we need to join some of hospitality exhibitions and co-promotion with other business such as credit card or hotel with monthly promotion.

Fifth,the evaluating also important.
- We need to evaluated from the return customer to see how well our staff work and how the services.

Finally we need to analyzing which plan we need to improve and which plan we need to terminate by evaluating the return on investment and from the customer feedback.